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  Client Charter

 

                             


                                        CLIENT CHARTER

 

 

    1.   Undertake to deliver gracious, courteous and professional services to our clients;

 

    2.   Resolve to ensure fast and efficient consular service to our clients within the 

          stipulated time;         

 

    3.   Welcome feedback from the public and resolve to act expeditiously to address    

          them positively within 14 days

 

    4.   Determine to act immediately to any public queries within the same day.

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