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The Protocol Department is tasked with the responsibility of ensuring relations between Malaysia and other countries are conducted in accordance with international protocol practices and adjusted accordingly to Malaysia’s local customs and the principle of reciprocity. As coordinator and adviser on matters related to International Protocol for the Government of Malaysia, the Department of Protocol provides support for all State and Official Visits to Malaysia and the visits of His Majesty the Yang di-Pertuan Agong abroad. The Department of Protocol is also responsible for the Presentation of Credentials for foreign Ambassadors and Malaysia’s Ambassadors-Designate, ceremonial arrangements and protocol assistance to other Government agencies.


The Department of Protocol is also tasked with granting privileges and immunities to assertively Foreign Diplomatic Missions and International Organisations in Malaysia in accordance with the related international laws and the Vienna Conventions. The Department facilitates the issuance of visa/stay permit, tax exemptions, customs clearance and allocation of vehicles registration number for foreign missions in Malaysia.




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OFFICE HOURS : 8.30 AM – 5.30 PM | TEL.NO : +603 – 8000 8000
AFTER OFFICE HOURS : TEL.NO : +603 – 8887 4570
CONSULAR OPERATION HOURS : Monday – Friday [8.30 AM – 4.00 PM] [Lunch Break - Friday Only : 12.00 Noon - 2.45 PM]
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