Ministry of Foreign Affairs, Malaysia

Frequently Asked Questions

 

1. How do I apply for a letter of good conduct?

 

2. What is the instruction to applicant / required documents for submission?

 

3. How much is the processing fee for Certificate of Good Conduct?

 

4. What is the status of my letter of good conduct?

 

5. What is the processing time for letter of good conduct for Malaysians?

 

6. What is the processing time for letter of good conduct for Foreigners?

 

7. Do I need to apply for visa to travel overseas?

 

8. How do I apply for my visa to go overseas?

 

9. Do I need to apply for visa to enter Malaysia?

 

10. Where can I apply for visa to enter Malaysia?

 

11. How can I apply to extend my visa in Malaysia?

 

12. How can I work in Malaysian Embassies overseas?

 

13. How do I apply for work in Ministry of Foreign Affairs Malaysia?

 

14. How do I apply for workers from overseas?

 

15. How do I register my marriage overseas?

 

16. How do I find out about companies overseas?

 

17. Does Ministry of Foreign Affairs Malaysia issue travel advisories when Malaysians want to travel overseas?

 

18. Do I need to get vaccinated when I want to go overseas?

 

19. Do I need to get vaccinated when I want to travel to Malaysia?

 

20. How do I attain visa study in Malaysia?

 

21. What do I do in case of emergency when I am overseas?

 

22. What kind of consular assistance does Malaysian Missions abroad provide?

 

23. What kind of assistance does Malaysian Mission abroad will not be able to provide?

 

 

Answers

 

1. The application could be made online at the Ministry of Foreign Affairs's website: http://www.kln.gov.my and click: e-Consular under Online Services. 

 

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2. The completed application form must be printed and submitted with supporting documents within two (2) weeks from the date of application through counter or via post to the following address:

 

i. Application from Malaysian citizen/non-citizen in Malaysia  

 

Ministry of Foreign Affairs,
Consular Division,
No. 1, Jalan Wisma Putra,
Presint 2,
62602 Putrajaya
     
or      

 

Ministry of Foreign Affairs,
Sarawak Regional Office,
Tingkat 3, Bangunan Sultan Iskandar,
Jalan Simpang Tiga,
93300 Kuching, Sarawak      

 

or      

 

Ministry of Foreign Affairs,
Sabah Regional Office,
Jabatan Perdana Menteri, Aras 7, Blok A,
Kompleks Pentadbiran Kerajaan Persekutuan,
Beg Berkunci No. 2063,
Jalan UMS,
88400 Kota Kinabalu, Sabah    

 

ii. Application from Malaysian citizen/non-citizen abroad
           
Applications must be sent to the respective offices of Malaysian Missions   overseas. Please refer to the address of Malaysian Missions overseas HERE.    

 

The documents required are as follows:

 

A. Submission through the Consular Service Counter in Putrajaya or   Sabah / Sarawak Regional Office    

 

(i) Application from Malaysian citizen

 

1. Two (2) copies of the duly completed application form for the Certificate of Good Conduct;
2. Two (2) certified copies of identification card;
3. Two (2) certified copies of passport namely pages that contain details and signature of the applicant;
4. Two (2) recent passport-sized photographs;  and
5. Two (2) copies of Statutory Declaration, except for applicant who will be visiting any of the following countries: The United States of America, Australia, Singapore, Spain, France or Papua New Guinea.

 

(ii) Application from non-citizen

 

1. Two (2) copies of the duly completed application form for the Certificate of Good Conduct;
2. One (1) introduction letter from the employer/Higher Learning Institution;
3. Two (2) certified copies of passport namely pages that contain details, visa stamp and signature of the applicant; and
4. Two (2) recent passport-sized photographs.

 

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3. i. Application in person at the Consular Service Counter in Putrajaya or Sabah /   

Sarawak Regional Office. Ringgit Malaysia Twenty Only (RM 20.00) in cash, Postal Order or Bank Draft (Payable to: AKAUNTAN NEGARA MALAYSIA).
 
ii.Through Mail/By Post.
Ringgit Malaysia Twenty Only (RM20.00) in Postal Order or Bank Draft only (Payable to: AKAUNTAN NEGARA MALAYSIA). Enclose self-addressed envelope size A4 with sufficient stamp.
 
iii. Application could also be made at any Malaysian Missions overseas.   Ringgit   Malaysia Twenty Only (RM 20.00) or equivalent in cash.    

 

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4. Please check the status of your previous application at the Ministry of Foreign Affairs's website: http://www.kln.gov.my and click: e-Consular under Online Services. Enter your Identification No. and Password then click: Check Status/ Update Details.

 

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5. Application for Certificate of Good Conduct submitted to the Ministry of Foreign Affairs, Malaysia in Putrajaya or the Regional Offices of the Ministry of Foreign Affairs, Malaysia in Sabah and Sarawak could be processed within a day.

 

The certificate could be issued on the same day or at the latest by the following day for all countries except for the six countries; The United States of America, Australia, Singapore, Spain, France and Papua New Guinea.

 

All applications must be accompanied with the statutory declaration attested by approved commissioner of oaths except for the five countries mentioned above.

Any applicant who fails to obtain the statutory declaration, his or her application would be subjected to security vetting (processing period is between 1 to 2 months).

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6. Application for Certificate of Good Conduct submitted to the Ministry of Foreign Affairs, Malaysia in Putrajaya or the Regional Offices of the Ministry of Foreign Affairs, Malaysia in Sabah and Sarawak would be processed between 1 to 2 months. The certificate would be issued after the processing period.

 

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7. For the list of countries that need visas please refer to Visa Requirement for Malaysians travelling overseas. 

 

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8. Visas to travel overseas are issued by the relevant Foreign Missions. The addresses and contact numbers of the Foreign Missions accredited to Malaysia can be obtained from "Foreign Missions in Malaysia".

 

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9. For visa requirements to visit Malaysia please refer to Visa Requirement for Foreigners

 

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10. For a list of Malaysian Missions nearest to you please refer to Malaysian Missions Abroad. 

 

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11. For the extension of foreign nationals visas please refer to the Immigration Department of Malaysia.

 

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12. From time to time positions are available for Locally Recruited Staff at Malaysian Missions overseas. These positions are open to persons resident in the country where the Malaysian Mission is located. Please refer to websites of Malaysian Missions overseas or overseas papers for openings.

 

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13. The majority of positions under Ministry of Foreign Affairs Malaysia are handled by the Public Services Commission Malaysia and the Public Services Department Malaysia. However the Ministry of Foreign Affairs Malaysia conducts walk in interviews from time to time.

 

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14. Please refer to the Immigration Department of Malaysia.

 

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15. Non-Muslim marriage can be registered at the Malaysian Mission provided that one or both of the couple is a Malaysian citizen. Registration of marriage must be made within the period of six (6) months after the marriage ceremony.

 

For the marriage of Muslim couples (where one/both of the couple is a Malaysian citizen) that is done abroad, it needs to be registered at the religious office in respective states once back in Malaysia. PLEASE BE AWARE OF THE SYARIAH LAWS AND REQUIREMENTS OF RESPECTIVE STATES TO REGISTER MUSLIM MARRIAGES OVERSEAS BEFORE GETTING MARRIED OVERSEAS. 

 

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16. The Ministry of Foreign Affairs Malaysia does not provide information of foreign companies overseas. Please refer to the relevant Foreign Missions whether they provide such information.

 

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17. The Ministry of Foreign Affairs Malaysia does issue travel advisories from time to time. Please refer to our Press Releases for more information. A general travel guide is available here. Please also refer to the last inside page of your Malaysian passport for your obligations when travelling.

 

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18. Please refer to the Ministry of Health Malaysia:

 

Ministry of Health
Disease Control Division
Bahagian Kawalan Penyakit (Unit Kesihatan Antarabangsa)
Blok E, Jalan Dungun
Bukit Damansara
50490 Kuala Lumpur.
Telephone No. : 03-2540088
Fax : 03-2525667

 

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19. For some countries, upon arrival, travellers may be required to produce a World Health Organisation approved International Inoculation Certificate. Presently, the yellow fever vaccine is the only vaccine that could be required. However, a few countries might demand proof that travellers have been inoculated against other diseases. To check on information regarding any disease outbreaks in a country overseas and the relevant inoculate guidelines, contact Ministry of Health Malaysia:

 

Ministry of Health
Disease Control Division
Bahagian Kawalan Penyakit (Unit Kesihatan Antarabangsa)
Blok E, Jalan Dungun
Bukit Damansara
50490 Kuala Lumpur.
Telephone No. : 03-2540088
Fax : 03-2525667

 

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20. This is issued by the Ministry of Home Affairs, Malaysia.

 

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21. The Ministry of Foreign Affairs Malaysia will respond to an emergency situation that has the potential to endanger the safety or lives of Malaysian citizen abroad i.e. natural disaster, civil unrest or war. The Malaysian Mission nearest to you will be responsible to assist you. Therefore, it is important that you register with the nearest mission so that they are aware of your presence overseas.

 

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22. Malaysian Missions abroad provide consular assistance such as

• After being informed officially of the arrest of Malaysian citizens, Malaysian Missions can contact the arrested / detained person, arrange for family / next of kin to be informed if they so wish, give advice and guidance with the primary aim of helping them to help themselves and provide a list of local doctors and lawyers.
• Assists in the transfer of necessary emergency funds from relatives and/or friends in Malaysia.
• In the event of injury, arrest or detention, Malaysian Missions abroad will assists in notifying your next-of-kin if you so wish.
• In the event of the death of a Malaysian citizen overseas, Malaysian Mission is ready to assist Malaysians to bring back the remains of their family member or relative that had died abroad back to Malaysia. However, the cost has to be borne by the relative/next of kin.
• Issuance of visa (abroad)
• Registration of Malaysians living abroad
• Issuance of Emergency Certificate (loss of travel document/passport)
• Registration of marriage and marriage ceremony
• Registration of birth
• Registration of death
• Assistance to Malaysian nationals arrested abroad
• Issuance, renewal and extension of travel documents
• Registration of voters
• Issuance of Good Conduct Certificate
• Issuance of Certificate of Waiver of two year home residence
• Serving of court documents abroad

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23. Malaysian Missions abroad will not be able to provide

• Help you find a job overseas
• Arrange visas, work or residence permits for other countries, or help you obtain them.
• Become involved with judicial affairs on your behalf in child custody cases in mixed marriages.
• Pay or guarantee payment of your hotel, medical or any other bills, including the cost of returning lost luggage to Malaysia.
• Act as travel agent, bank or post office or store your luggage.
• Become involved in commercial disputes or take up complaints about local purchase, etc.
• Provide translation, interpreter, telephone or photocopy services.
• Investigate crimes in foreign countries.
• Get you better condition in hospital than a local national would receive.
• Provide accommodation at Malaysian Missions or the homes of officers overseas.
• In the event of the arrest/detention of Malaysian citizens, Malaysian Missions abroad will not give legal advice, intervene in court proceedings or provide funds to pay for your legal costs of fines; Do something that is against the local law to help you; Become involved with the host government's affairs to get you out of prison or obtain special treatment in prison; Bail or pay for fines; nor Become a bailsman, guarantor or sponsor.

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