Client Charter Client Charter

CLIENT'S CHARTER

 
To uphold the country's sovereignty and to protect Malaysia's interests in the international arena;

To foster friendly relations with the host country;

To extend excellent and efficient services to the clients and stakeholders of the High Commission of Malaysia in the Republic of Namibia;

To ensure the security and safety of Malaysians residing or visiting the Republic of Angola, the Republic of Namibia, the Republic of Congo and the Democratic Republic of the Congo;

We promise to ensure quality, efficient, accurate and timely delivery of services for the following:

To furnish information that is complete inclusive of summaries, discussion notes and draft speeches and to plan for and implement state visits to improve bilateral relations and promote national interests
 
To act as a responsive focal point for foreign embassies in terms of bilateral activities.
 
To implement and facilitate management services in consular, human resource, general administration and security, ICT, finance and development matters.
 
To make available and to disseminate accurate information about Malaysia, especially on foreign policies to the media, Malaysians and the international community.
 

 
HIGH COMMISSION OF MALAYSIA
WINDHOEK, REPUBLIC OF NAMIBIA