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Embassy of Malaysia, Bangkok
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Client Charter
Client Charter
CLIENT’S CHARTER
CONSULAR SECTION
We promise to deliver quality, responsible, fair and professional services to our clients.
To fulfill the above-mentioned objective we will commit ourselves to render the following services to the best of our ability within reasonable time frame:
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To process visa, emergency passport, registration of birth and marriage within three working days from the date of application.
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To process endorsement of document, notary services, translation of documents and statutory declaration within a day from the date of application
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To handle all enquiries received through counters, email, telephone, letters etc with kind manners, accurate and efficient
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To process diplomatic clearance for Malaysian aircraft and ship entering Thai’s air and sea spaces within a week from the date of application or at a shorter period as required
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To visit prisons in and around Bangkok at least once a month as a good will consular meeting with he Malaysian prisoners.
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To render professional assistance and advice to all Malaysians residing in or visiting Bangkok when necessary.
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