Client Charter Client Charter

CLIENT CHARTER

 

To deliver quality, efficient, accurate and within reasonable time frame for the following services:

 

  • To uphold Malaysia’s sovereignty and defend her national interests
  • To act as a responsive focal point to promote bilateral relations of mutual interests between Malaysia and the host country
  • To make available and disseminate accurate and updated information about Malaysia to the general public in the host country
  • To ensure the interests of our stakeholders in Malaysia are safeguarded and promoted
  • To provide efficient consular services to Malaysians and foreign citizens, within its mandate