Client Charter Client Charter

CLIENT CHARTER

 

To deliver quality, efficient, accurate and within reasonable time frame for the following services:

 

• To uphold Malaysia’s sovereignty and defend her national interests

• To act as a responsive focal point to promote bilateral relations of mutual interests between Malaysia and the host country

• To make available and disseminate accurate and updated information about Malaysia to the general public in the host country

• To ensure the interests of our stakeholders in Malaysia are safeguarded and promoted

• To provide efficient consular services to Malaysians and foreign citizens, within its mandate