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Level 1, 432 St. Kilda Road, Melbourne 3004
Victoria, AUSTRALIA 
Telephone: +61-3-9573 5400 (Reception) /
+61-3-9573 5407 / 5406 (Immigration Unit) [Emergency After Office Hour: +61 403 859 500]
Fax: +61-3-9866 6204
Email: mwmelbourne / Immigration:
GMT: GMT + 11 hrs, Malaysia + 3 hrs
Working Days: Monday - Friday (except public holidays) 9.00am - 5pm [by appointment only]
Working Hours: Passport Matters: |Consular Matters:
Public Holidays: Refer to [Corporate Information] - [Public Holidays]


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TRAVEL ADVISORY: Entry into Malaysia



All Travelers:

  • Malaysian citizens are allowed to enter. Please make sure you have valid passport / emergency certificate / travel document.
  • COVID-19 PCR test within 3 days (72 hours) of departure. Travelers will undergo their quarantine periods in a government-designated quarantine facility at the traveler’s expense.
  • Download, register and activate the MySejahtera app prior to your departure.


  • Prior to entering Malaysia, non-citizens who have obtained the Entry Approval need to undergo a COVID-19 PCR test abroad within 3 days (72 hours) within departure. The charges (applicable for a non-Malaysian traveler) for the COVID-19 screening test and quarantine must be paid in advance before arrival. The charges can be paid online using mobile or portal.


  • VISA application and approval is handled by Immigration HQ in Malaysia. Get your entry approval before buying your air ticket. Visa application is via online only:



Effective 1 May 2021, all travelers to Malaysia are no longer required to submit LOU to the Malaysian Embassy/High Commission/Consulate General. As such, there will be no more issuance of TN for flights arriving from 1st May 2021 onwards.



All international arrivals are subject to 7 days quarantine for individual who has been fully vaccinated (14 days after completion of double dose or 28 days after completion for single dose). 10 days quarantine for individual who has is not fully vaccinated or has no vaccination history; at the government-managed facility. Cost for standard package RM150/per day for one person.  No booking required for the standard package. Booking for premium package need to be done directly with the hotel of your choice. NADMA list of premium hotels:



For citizens, the cost for the standard package can be paid before arrival or during the check-in process. Credit card/debit card usage is encouraged. The charges (applicable for a non-Malaysian traveller) for the COVID-19 screening test and quarantine must be paid in advance before arrival.


Malaysian nationals and non-Malaysians who are eligible to enter Malaysia may be considered for home quarantine.  Home Quarantine Application (HQA) for travelers arriving from overseas are as follows;


  1. Fully vaccinated travelers.
  2. Home or residence must be suitable based on risk evaluation.
  3. Negative COVID-19 PCR Test within 3 days of departure.

Application Requirements:

  1. Visit to apply from 21 September 2021 at 8 am.
  2. Applications must be made 7-10 days prior to date of entry into Malaysia.
  3. All applications for arrivals from 28 September 2021 onwards should be made via HQA portal -
  4. Your application will be processed within 7 working days.



Making payment for COVID-19 Test/Quarantine hotel before departure online. Upon completion of payment, travelers will be provided with the QR code that is used by the Government of Malaysia for entry verification. 



Australian citizens and permanent residents must secure ABF approval to depart prior to booking and only Malaysian citizens etc. are permitted entry to Malaysia. 



All travelers exiting Malaysia, please get your approval from Malaysian Immigration in Malaysia via online:


Should you require more clarification, please contact the National Operation Management Centre:

Address:                 Pusat Pengurusan Operasi Negara MKN                                      

                                (National Operation Management Centre)

                                Aras LG, Block Barat, Bangunan Perdana Putra

                                62502 Putrajaya, Malaysia


Tel: +603 8888 2010 / +603-8888 2104 (24 hrs), +603 8000 8000, +603 8881 0600, +603 8881 0700

Email: or


Malaysia COVID19 Update: Home | COVID-19 MALAYSIA (


Ministry of Health Malaysia Hotline (8.00 am – 12.00 am) :

Tel:  +603 7723 9300, Whatsapp: +6013 927 9454 , +6010 969 9435




Kindly monitor the airlines’ website for flight availability from Melbourne to Kuala Lumpur. However, please keep in mind that things are very fluid and it is dependent on the situation in Malaysia and in Australia for airlines to operate as per usual. For flight updates, kindly monitor the airlines website, any travel plans are to be made by the passenger. Please clarify with the airlines about their guidelines to allow boarding as it is not under the the jurisdiction of the Malaysian Government.