Client Charter Client Charter


Uphold Malaysia’s sovereignty in Canada

Develop, strengthen and advance Malaysia’s interest with Canada in all fields possible

Foster friendly relations and establish close contacts with Canadian government agencies, private sector, parliament, NGOs and other Foreign Missions as well as International Organizations accredited to Canada.

Carry out information activities to enhance Malaysia’s image; and to make available and to disseminate accurate information about Malaysia, especially on foreign policies to the local media, and to the people of Canada.

To furnish information that is complete inclusive of summaries, discussion notes and related activities and to plan for and implement all official visits to improve bilateral relationships and national interests between Malaysia and Canada;

To act as a responsive focal point in terms of bilateral activities and to provide directions to our headquarters on policy matters to improve bilateral interests

Protect and defend the welfare and interest of Malaysian nationals in Canada

To implement and facilitate management services in consular, human resource, general administration and security, ICT, finance and development matters of the High Commission

Provide efficient and excellent services to the High Commission’s clients.