We promise to deliver quality, efficient, accurate and within reasonable time frame for the following services:
· To furnish information that is complete inclusive of summaries, discussion notes and draft speeches and to plan for and implement state visits to improve bilateral relationships and national interests.
· To act as a responsive focal point on terms of bilateral activities and to instruct as well as provide directions on policy matters to improve bilateral interests.
· To implement and facilitate management services in consular, human resource, general administration and security, ICT, finance and development matters.
· To make available and to disseminate accurate information about Malaysia, especially on foreign policies to the media, Malaysians and the international community.