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The International Tourism Bubble Inbound Standard Operation Procedure (SOP) for Langkawi Island Pilot Project

STANDARD OPERATING PROCEDURE (SOP) FOR ENTRY OF TOURIST UNDER LANGKAWI INTERNATIONAL TRAVEL  BUBBLE (LITB) Revised as of 7 December 2021

 

FOR GERMAN LANGUAGE, PLEASE CLICK HERE

REVISED PROCEDURE

SUBJECT/ACTION

BRIEF CLARIFICATION

 

Allowed Movement

 

Control and Prevention Measures In Light of  OMICRON Variant (B.11.529) In Malaysia

 

With effect from 6 December 2021, travelers from OTHER than the 8 restricted countries* listed below are allowed to participate in the Langkawi Travel Bubble

 

i.  South Africa     v. Mozambique

ii. Botswana        vi. Namibia

iii. Eswatini         vii. Zimbabwe

iv. Lesotho        viii. Malawi

 

*- will be updated by KKM (Ministry of Health of Malaysia from time to time based on risk assessment

 

Please note that this temporary entry restriction is referring to any traveler who had been in those 8 countries in the 14 days and not by their nationality.

 

Exemptions is given to Malaysian citizens and Malaysian Long Term Visit Pass holders (PRs, Spouse Visa, MM2H and Residence Pass) who arrived from the 8 listed countries. For this category, travelers are required to  :

 

a)  Undergo mandatory quarantine for 14 days at the quarantine station;

b)  take COVID-19 (RT-PCR) screening test before departure, on arrival at the International Entry Point and on the 10th-day of mandatory quarantine;

c) risk assessment on the 14th day of mandatory quarantine and may be extended if symptomatic.

 

•    Minimum THREE(3) days stay in Langkawi Island

 

Note: No renewal of expired EP/RPT/ MM2H / Student Pass/ Resident Pass etc through this route.

 

 

 

General Conditions for entry of international  tourist to Langkawi Island

 

 

For 3 - 7 Days Stay In Langkawi :

 

• Movement to and from Langkawi Island must use air transport either through Kuala Lumpur / Penang (technical stop only) or directly to Langkawi Island.

 

• The movement of international tourists is restricted to the district of Langkawi Island only.

 

• Tourists must undergo RT-PCR Test within 2 days before departure.

• Tourists must undergo RT-PCR Test on arrival in Langkawi International Airport.

• Tourists will receive a Digital HSO (Home Surveillance Order) and will be allowed to proceed to the hotel while waiting for the test results.

 

Additional Testing Requirement:

 

  • Professional RTK-Ag test must be done on Day-3 and Day-5  in Langkawi
  • RT-Ag self test on Day-2, Day-4, and Day-6 (must report test result on MySejahtera apps.)
  • RT-PCR test 2 days before leaving Langkawi

• If found to be symptomatic or tested positive, the responsible tour operator must report to the MOH / private screening facility that has been appointed to manage tourists to private isolation/ quarantine locations (for Category 1 & 2) or private hospitals (for Category 3,4 & 5 ) that has been identified.

 

For Over 7 Days Stay In Langkawi :

 

• Movement to Langkawi Island must use air transport, either via Kuala Lumpur / Penang (technical stop only) or directly to Langkawi Island.

 

• If tourists wish to remain in Langkawi Island for more than seven (7) days or wish to go to the next destination either within or outside Malaysia after the 7th day, tourists must undergo the RT-PCR COVID-19 / Rapid Molecular Test:

 

on the 7th day if the destination is in Malaysia; or

within 2 days before leaving Malaysia.

 

• If negative, tourists can exit Langkawi Island via domestic exit (air or sea).

 

• Document review to confirm that tourists have been on Langkawi Island for a minimum of seven (7) days and RT-PCR Test/ Rapid Molecular Test test results are negative and should be conducted by the authorities at the exit (air / sea).

 

• If found to be symptomatic or positive, the responsible tour operator must report to the MOH / private screening facility that has been appointed to manage tourists to private isolation / quarantine locations (for categories 1 & 2) or private hospitals (for categories 3,4 & 5 ) that has been identified.

 

 

Movement outside of Langkawi after 7-days stay in Langkawi

 

• Tourists who have met both of the above conditions are allowed to travel to any destination in Malaysia except areas declared as under the Enhanced Movement Control Order (EMCO)/PKPD.

 

• Tourists may choose whether to use a tour package under a tour operator registered and licensed with MOTAC or continue the holiday as a Free Independent Traveler (FIT).

 

• Tourists must undergo the RT-PCR Test within 2 days before departure.

 

 

Category of Allowed International Tourist

 

 

• Fully vaccinated individuals after 14 days of second - dose injection or after 28 days of single -dose injection (depending on the type of vaccine). The vaccines approved* by the MOH are as follow:

 

1. Comirnaty (Pfizer-BioNTech);

2. COVID-19 AstraZeneca (Oxford-AstraZeneca);

3. CoronaVac (Sinovac);

4. Convidecia (CanSino);

5. COVID-19 Janssen (Johnson&Johnson);

6. Covilo (Sinopham);

7. Spikevax (Moderna);and

8. Sputnik.

 

Note*-list updated as of 3.11.2021

 

• Children under the age of 18 can travel with their vaccinated parents / guardians.

 

• The following individuals are not allowed to participate in the Langkawi International Tourism Bubble:

 

positive for COVID-19 infection;

close contact to positive cases;

individuals subject to a Home Surveillance Order (HSO);

individuals are subject to mandatory quarantine;

new individuals arriving from high-risk countries;

those who are symptomatic.

 

 

Screening Test

 

Pre-departure to Malaysia

 

• Every tourist is required to take the RT-PCR COVID-19 2 days before leaving for Langkawi Island.

 

• Test results should be provided in printed or digital form and should be shown to the authorities upon request.

 

 

Purchase of Travel Packages

 

 

• Every tourist must use a tour operator in Malaysia who is registered and licensed with MOTAC or through a foreign representative who uses the services of a Malaysian tour operator who is registered and licensed with MOTAC.

 

     MOTAC Registered Travel Agency List https://motac.gov.my/en/check/tobtab

 

• Free Independent Traveler (FIT) travel is NOT allowed.

 

• Travel packages offered must include:

 

i. details of tour operators registered and licensed under MOTAC (including license number);

ii. round trip flight tickets (either purchased directly with the airline or through a tour operator);

iii. accommodation;

iv. booking / payment of compulsory COVID-19 screening tests;

v. tour guide (Tour Guide -TG); and

vi. Itinerary / tour package (need to go through tour operator)

 

 

Purchase of Travel Health Insurance

 

 

• Every foreign tourist must purchase an insurance policy worth USD80,000 (COVID-19 & travel) for the duration of their stay in Malaysia. This Insurance Policy can be purchased from a Malaysian or foreign insurance company before departure to Malaysia and can be packaged into a tourist package by the tour operator.

 

• Insurance policies packaged together with the purchase of flight tickets by the airline or accommodation are also accepted / allowed as long as they cover coverage for COVID-19 and travel .

 

Travel insurance coverage/policy must include:

 

1. Daily isolation facility expenses

2. Emergency medical transportation expenses by air/sea  to the nearest private medical facilities following a positive diagnosis of COVID- 19 (Category 3- 5).

3. Emergency medical expenses to treat illness or injury

4. Funeral and funeral management services

5. Daily quarantine facility expenses

 

 

Screening Tests & Quarantine Exemptions

 

 

 

Flights via Kuala Lumpur

 

• Upon arrival at KLIA 1, tourists will be given an identification tag by the operator of a private health screening test facility. Private screening facilities need to check: the tourist's complete vaccination certificate, Health Declaration Form from MOH has been completed, proof of purchase of minimum insurance of USD80,000 (COVID-19 & travel) or insurance packaged by the airline/hotel and MySejahtera Apps has been downloaded and functioning on tourist’s electronic devices. The operator of this private facility may be assisted by the Malaysian Civil Defense Force (APM) in making the review.

 

• Scan the QR code “Langkawi Island International Tourism Bubble Traveler”.

 

• After that, tourists need to be brought to undergo COVID-19 screening test, Rapid Molecular Test (RMT) at a private facility, KLIA 1. Booking and payment for RMT COVID-19 test needs to be included in the tour package offered by the registered tour operator and licensed with MOTAC.

 

• Tourists will be sent to MOH counters / stations for confirmation of COVID-19 screening test results as well as confirmation of quarantine exemption.

 

• Only tourists with negative results and have obtained clearance from the MOH will be allowed to advance to the immigration counter.

 

• If found to be symptomatic or tested positive, the private facility screening operator is responsible to  arrange for the transfer of tourists to private isolation / quarantine locations (for categories 1 & 2) or private hospitals (for categories 3,4 & 5) that have been identified.

 

Security Review & Screening by JIM

 

 

Flights via Kuala Lumpur

 

• Only tourists with negative results for the RT-PCR COVID-19 / Rapid Molecular Test conducted at KLIA 1 are allowed to continue their journey to the Malaysian Immigration Department (JIM) counter. At the immigration counter, tourists need to submit the following for JIM review:

 

i. passport;

ii. visa (if necessary);

iii. round trip tickets (printed); and

iv. travel packages (printed).

 

 

Transit/Stopover to Langkawi via Domestic Flights :

 

 

 

• Tourists who pass the security check and screening by JIM can proceed to the check-in counter (check-in) to continue their journey via domestic flight to Langkawi Island from KLIA 1.

 

• For tourists who have to stay overnight at KLIA 1 due to unavoidable reasons i.e missed domestic flight, domestic flight is cancelled or domestic flight is scheduled the next day, they are allowed to stay at Hotel Sama-Sama Express KLIA 1 or be in the permitted area at KLIA 1.

 

• Baggage for tourists via KLIA 1 must be handled by check -in directly to the final destination of Langkawi Island for airlines with code- sharing agreement (code share) with Malaysia Airlines OR by interline arrangement. The tour operator must ensure that proper arrangements have been made with the airline on which the tourists are boarding for baggage collection arrangements at KLIA 1 if the flight is not a code share flight with Malaysia Airlines and does not have the required interline arrangements.

 

• Upon arrival in Langkawi Island, tourists can start the tour and do not need to take the COVID-19 screening test on the second day.

 

• For tourists through KLIA 1 who are in Langkawi Island and do not exceed a minimum period of three (3) days, they only need to make the RT-PCR COVID-19 / Rapid Molecular Test screening test before returning to the country of origin if the RMT test period is conducted at KLIA 1 had exceeded 72 hours before boarding the plane to return.

 

 

Health Screening & Quarantine Exemption by MOH

 

 

Direct flights to Langkawi or via Penang (Technical Stop)

 

• Upon arrival at Langkawi International Airport (LIA), tourists are required to go to the MOH counter / station at LIA for the purpose of review and quarantine clearance. Tourists need to submit the following documents:

 

i. vaccination certificate;

ii. RT-PCR test results COVID-19 performed 2 days before boarding a plane to Malaysia (printed or digital);

iii. Health Declaration Form KKM that has been completed;

iv. proof of purchase of minimum insurance of USD80,000 (COVID-19 & travel); and

v. The MySejahtera app has been downloaded and it works on the tourist’s electronic device

 

• Scan the QR code “Langkawi International Tourism Bubble Traveller”.

 

• Tourists who have passed the health check and screening can proceed to the JIM counter.

 

 

Verification & Security Check by IMM

 

 

Direct flights to Langkawi or via Penang (Technical Stop)

 

At the immigration counter, tourists need to submit the following for JIM review:

 

i. passport;

ii. visa (if necessary);

iii. round trip tickets (printed);

iv. and travel packages (printed).

 

• Tourists who pass the security check and screening by JIM are allowed to exit the LIA, meet the TG and go straight to the hotel accommodation.

 

• RT-PCR test is performed on the day of arrival at a private facility that has been booked with the tour operator and managed by TG. Tourists are only allowed to continue their tourism activities after obtaining negative test results and clearance from the MOH.

 

• If found to be symptomatic or positive, the responsible tour operator must report to the MOH / private screening facility that has been appointed to manage tourists to private isolation / quarantine locations (for categories 1 & 2) or private hospitals (for categories 3,4 & 5) that has been identified.

 

• If found negative, tourists can continue the tour.

 

 

Screening Test

 

Exit/Departure from Malaysia

 

• Tourists must undergo the RT-PCR 2 days before exiting Malaysia.

 

• If found to be symptomatic or positive, tourists will be sent to a private isolation / quarantine location (for categories 1 & 2) or a private hospital (for categories 3,4 & 5) that has been identified.

 

• If found negative, tourists are allowed to leave Malaysia.

 

 

updated 8 December 2021