Client Charter Client Charter

 

 
 
 
 
 
CONSULATE GENERAL OF MALAYSIA, FRANKFURT
CLIENT’S CHARTER
 
We are committed to provide you with quality, accurate and friendly service of the following:-
·        Providing and disseminating accurate information on Malaysia especially those related to the enhancement of bilateral relations with the Federal Republic of Germany;
·        Providing immigration and consular services within its mandate.
 
We promise that if applications are made in proper order, without the Consulate having to refer to the competent authorities in Malaysia, the following applications would be processed within:
 
# One Working Day #
Emergency Certificate
Notary Services
Provisional Shipping Certificate
Visas
Birth Registration
Marriage Registration
 
 
We further promise that all inquiries and correspondences will be initially responded within three working days.