ONE STOP CENTRE (OSC) FOR BUSINESS TRAVELLERS
ONE STOP CENTRE (OSC) FOR BUSINESS TRAVELLERS
Guide for the Entry Permission Application
In efforts to balance public health, livelihoods and economic sustainability, a One Stop Centre (OSC) has been set up by the Malaysian Government effective 2nd October 2020 to ease the movement of business travellers by expediting the approval of their entry to do business in Malaysia.
The One Stop Centre is represented by the Ministry of International Trade and Industry (MITI), Malaysian Investment Development Authority (MIDA), Ministry of Health (MOH) and the Immigration Department of Malaysia (IMI) to ensure the legitimacy and health status of business travellers before they enter into Malaysia.
This Centre assumes a critical role in ensuring that Malaysia remains steady on the path of economic recovery and growth by enabling business travellers’ movement to do their business or work in Malaysia.
The establishment of OSC for Business Travellers consists of the following components:
1. OSC Committee to evaluate and consider applications for Business Travellers entry;
2. Business Travellers Centre (BTC) to facilitate the incoming business traveller’s entry to Malaysia at the Kuala Lumpur International Airport (KLIA); and
3. A dedicated website containing information and advisory services to facilitate the entry of Business Travellers.
The OSC Committee evaluates and approves two types of applications, namely Long Term Business Travellers and Short Term Business Travellers. The committee meets daily and decisions are made within three working days for each applicant upon receiving complete information.
Long Term Business Travellers
Long Term Business Travellers are business travellers that stay in the country for more than 14 days and holding valid passes. The applicants will need to adhere to
the necessary requirements and submit their Entry Permission application online via MyEntry or MyTravelPass systems.
The Long Term Business Travellers who are required to submit the application via
MYEntry system at www.myentry.myxpats.com.my are as follows:
1. New/Existing expatriates stranded abroad, namely active pass holders of the
EP and Resident Pass-Talent (RP-T)
2. New/Existing foreign technical experts stranded abroad with Professional Visit
Pass (PVP) to serve multiple customers across Malaysia
3. Frequent foreign business travellers (Exit & Return) including RE/RO/PH
Meanwhile, the Long Term Business Travellers who are required to apply via MyTravelPass system at https://mtp.imi.gov.my/myTravelPass/main are as follows:
1. Permanent Resident (PR) Pass Holders
2. Malaysia My 2nd Home (MM2H) Social Visit Pass Holders
3. Frequent Malaysian business travellers (Exit & Return)
4. Social Visit Pass Holders
Short Term Business Travellers
Short Term Business Travellers are business travellers that stay in the country for
14 days or less. These Business Travellers are required to obtain a support letter
manually from the OSC secretariat for quarantine exemption prior to the
submission of application for entry permission via MyTravelPass at
https://mtp.imi.gov.my/myTravelPass/main under the category of Foreigner
(Social Pass). This mechanism is a temporary measure while the upgrading of
the MYEntry System for online application by Short Term Business Travellers is
The category of Short Term Business Travellers comprises of:
1. Potential investors seeking to do business in Malaysia
2. Existing investors namely business owners, board members, executives and
associates of companies in Malaysia (without Employment Pass)
3. Business customers for product qualification and validation before commercial
4. Technical experts for ad-hoc emergency cases to serve single or multiple
customers across Malaysia
The request for support letter by Short Term Business Travellers can be emailed
Both Long Term and Short Term Business Travellers must obtain relevant visas (if
applicable) from the respective Malaysian Embassy or High Commission or
Consulate General Offices abroad prior to their departure to Malaysia.
Malaysian Investment Development Authority in collaboration with the Ministry of
Health is finalising the construction of Business Travellers Centre at KLIA which
will provide the services of Liaison Officers as well as the COVID-19 test for Short
Term Business Travellers. A dedicated website containing information and
advisory services to facilitate the application for the entry of all business travellers
into Malaysia is also in progress.
An announcement will be issued soon upon the completion of the upgrading of
MyEntry system and the construction of Business Travellers Centre at KLIA for
Short Term Business Travellers.
For general enquiries, please contact the OSC Secretariat at
OSC Secretariat (Industry Talent Management and Expatriate Division)
Level 20, MIDA Sentral
No. 5, Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur
Phone: +603-2267 3633/3431