Client Charter
| CLIENT’S CHARTER “We promise to provide fast, efficient and friendly service with regards to immigration and consular issues” “All applications which fulfilled the requirements and qualify with regards to visa, passport renewal, birth registration and emergency certificate will be completed within one (1) working day” “To response as early as possible in replying to any inquiry or questions about Malaysia”
POVELJA "Obvezujemo se pružiti brzu i učinkovitu uslugu vezanu za konzularna pitanja." "Svi potpuni zahtjevi za izdavanje vize, produženje putovnice, kao i prijava rođenja djeteta i izdavanje dokumenata u hitnim slučajevima bit će riješeni unutar jednog (1) radnog dana." "Odgovoriti u najkraćem roku na bilo koji upit o Maleziji."
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