Client Charter Client Charter

 

CLIENT’S CHARTER

 

“We promise to provide fast, efficient and friendly service with regards to immigration and consular issues”

“All applications which fulfilled the requirements and qualify with regards to visa, passport renewal, birth registration and emergency certificate will be completed within one (1) working day”

“To response as early as possible in replying to any inquiry or questions about Malaysia”

 

POSLOVNIK

Obvezujemo se pružiti brzu, u?inkovitu i prijateljsku uslugu u konzularnim i pitanjima viznog režima.

Svi zahtjevi za izdavanje vize, produženje putovnice, kao i prijava ro?enja djeteta i izdavanje dokumenata u hitnim slu?ajevima bit ?e riješeni unutar jednog (1) radnog dana.

Odgovoriti u najkra?em roku na bilo koji upit ili pitanje o Maleziji.