Client Charter Client Charter

The Permanent Mission of Malaysia to ASEAN pledge to deliver quality, efficient, accurate and   within reasonable time frames on the following services:

  • To furnish Wisma Putra, in particular the ASEAN-Malaysia National Secretariat with information on ASEAN to improve multilateral regional cooperation between Malaysia and other ASEAN Member States, Dialogue Partners and External Parties;
  • To act as a responsive focal point for Foreign Diplomatic Missions accredited to Jakarta as well as the ASEAN Secretariat on ASEAN related matters; and
  • To make available and to disseminate accurate information about Malaysia, especially on foreign policies to media, Malaysians and the international community.