Client Charter Client Charter

CLIENT CHARTER

 

 

To deliver quality, efficient, accurate and within reasonable time frame for the following services:

 

 

  • To uphold Malaysia‚Äôs sovereignty and defend her national interests

 

  • To act as a responsive focal point to promote bilateral relations of mutual interests between Malaysia and the host country

 

  • To make available and disseminate accurate and updated information about Malaysia to the general public in the host country

 

  • To ensure the interests of our stakeholders in Malaysia are safeguarded and promoted

 

  • To provide efficient consular services to Malaysians and foreign citizens, within its mandate