Client Charter
CLIENT CHARTER
To deliver quality, efficient, accurate and within reasonable time frame for the following services:
- To uphold Malaysia’s sovereignty and defend her national interests
- To act as a responsive focal point to promote bilateral relations of mutual interests between Malaysia and the host country
- To make available and disseminate accurate and updated information about Malaysia to the general public in the host country
- To ensure the interests of our stakeholders in Malaysia are safeguarded and promoted
- To provide efficient consular services to Malaysians and foreign citizens, within its mandate