Client Charter Client Charter

  1. To provide an efficient and excellent service to all clients.
  2. Visitors will be provided with quick and warm treatment for all their needs.
  3. All telephone calls will be answered swiftly and be connected to the relevant sections.
  4. A schedule of time taken to deal with the following applications, on the presumption that all required documents have been provided is as follow:
  • Visa - 2 working days
  • Passport - 1 working day
  • Birth Registration - 1 working day
  • Marriage Registration - 1 working day
  • Attestation of Documents - 1 working day
  • Certificate of Good Conduct - 1 working day