Client Charter Client Charter

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CLIENT CHARTER

 

We pledge to deliver quality and efficient services in order to:

 

·   promote and uphold Malaysia’s interest in the Sultanate of Oman;

 

·   provide timely, relevant and strategic information to Wisma Putra;

 

·   coordinate and implement visits;

 

·   further enhance bilateral relations between Malaysia and the Sultanate of Oman in all areas of cooperation;

 

·  act as a responsive focal point in terms of bilateral activities and to provide input and guidance to Wisma Putra on bilateral relations;

 

· implement and facilitate services in various fields including consular, human resource, administration and security, ICT, finance and development of the Embassy;

 

·   provide timely dissemination of accurate information about Malaysia to our nationals in Oman, local media, the people of the Sultanate of Oman and the international community; and 

 

·   safeguard the welfare of all Malaysians in the Sultanate of Oman.