Client Charter Client Charter

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Client's Charter


We are committed to provide our clients with quality, accurate and friendly service of the following:

  • Providing and disseminating accurate information on Malaysia especially those related to the enhancement of the bilateral relations with the KSA and at the multilateral platform of the OIC.
  • Providing immigration and consular services within its mandate.

We promise that if applications are made in proper order, within the Consulate having to refer to the competent authorities in Malaysia, the following would be processed within:

One Working Day:

  • Emergency Certificate
  • Notary Services

Three Working Days:

  • Visas
  • Birth Registration
  • Marriage Registration

We further promise that all inquiries and correspondences will be initially responded within three days.