Client Charter Client Charter

EMBASSY OF MALAYSIA

HANOI

SOCIALIST REPUBLIC OF VIETNAM

 

CLIENT CHARTER

 

We pledge the following services with high quality, efficiently and accurately within a reasonable period:
  • To provide complete information, including relevant summary, discussion notes and draft speechesto make arrangements for official visits, and to improve bilateral relations and promote the interests of the country
  • To implement and facilitate management services in consular matters, human resources, general administration and security, ICT, finance and development
  • To prepare and disseminate accurate information about Malaysia, especially in relations to foreign policy, the media, Malaysians and the international communities