Client Charter
EMBASSY OF MALAYSIA
HANOI
SOCIALIST REPUBLIC OF VIETNAM
CLIENT CHARTER
We pledge the following services with high quality, efficiently and accurately within a reasonable period:
- To provide complete information, including relevant summary, discussion notes and draft speeches, to make arrangements for official visits, and to improve bilateral relations and promote the interests of the country
- To implement and facilitate management services in consular matters, human resources, general administration and security, ICT, finance and development
- To prepare and disseminate accurate information about Malaysia, especially in relations to foreign policy, the media, Malaysians and the international communities