FAQs FAQs

Frequently Asked Questions (FAQs)

 

  1. Prior to Application

Q1:         I hold a Bangladesh passport and would like to visit Malaysia. Do I need a visa?

A1:         Yes, a citizen of Bangladesh who seeks to enter Malaysia on a regular Bangladesh passport requires a visa to enter Malaysia. For more information on visa requirement for nationals of other countries, please check the website of Immigration Department of Malaysia at www.imi.gov.my

 

Q2:         Does holder of diplomatic/official passport of Bangladesh require a visa to go to Malaysia?

A2:         Malaysia and Bangladesh have bilateral Agreement on Partial Abolition of Visa Requirement for Holders of Diplomatic and Official Passports dated 2014. Therefore, the holders of diplomatic and official passports of Bangladesh are exempted from visa requirement. The visit pass is issued on arrival in Malaysia for a stay of not exceeding 30 days. However, visa is still required in cases where visitor is going for other than social visit purpose such as for studies or to undertake work or training programs in Malaysia.

 

  1. Submission of Visa Application

 

Q1:         How do I apply for visa Malaysia? Is it necessary to go to the High Commission of Malaysia in Dhaka to apply for a visa?

A1:         Visa application can be submitted to the One Stop Centre (OSC) through several authorized visa submitting agents. The Government of Malaysia has appointed the OSC to receive visa application on its behalf. Therefore there is no direct submission to the High Commission.  List of authorized agents and their contact details can be obtained from the OSC’s website: www.visamalaysia.com.bd

Applicant in Bangladesh may also opt to apply for Electronic Visa (eVISA) which is available online through the portal www.windowmalaysia.my, subject to eligibility and the terms and condition as required. Bangladesh nationals are eligible to apply eVISA, however for they are first time travelers to Malaysia, they are not eligible to apply eVISA and may only apply for a regular visa (sticker) through the OSC. As a requirement, an applicant needs to upload previous Malaysian visa during the application process. Currently, the usage of eVISA is only available for Dhaka-Kuala Lumpur-Dhaka journey only.

 

Q3:         What are Visa Without Reference and Visa With Reference (VDR)

A3:         Visa without reference (VTR) is issued and approved by the High Commission of Malaysia for a non-citizen to enable visitor to enter Malaysia for a social visit purpose. Upon arrival, visitors will be given a social visit pass for a stay of not exceeding 30 days. A social visit pass is only for social visit purpose and it does not allow visitors to undertake any work, or work-related training programs or studies in Malaysia.

Visa with reference (VDR) is issued by the High Commission of Malaysia to a non-citizen to enable visitor to enter Malaysia after the application is being referred and approved by the Immigration Department of Malaysia. It is required for students, expatriates, dependants and professionals on a visit pass.

 

Q4:         What are the documents required for the application of visa?

A4:         Documents required for visa application are as follows:

Visa without Reference (Social Visit)

Visa with Reference (VDR)

  1. Original Passport;
  2. Photocopy of passport pages that contain personal details and detail of previous passport (if any);
  3. Duly completed visa application form;
  4. Two (2) passport-sized photos;
  5. Return flight ticket;
  6. Recent 6 months bank statement with a letter of solvency;
  7. Hotel reservation copy; and/or
  8. Additional documents (where applicable):
  • Invitation letter from organizer or sponsor in Malaysia;
  • Photocopy of business registration (for business proprietor);
  • Marriage certificate;
  • Birth Certificate (for minor applicants); and
  • Other documents that processing officer may require.

 

  1. Original passport;
  2. Photocopy of passport pages that contain personal details and detail of previous passport (if any);
  3. Duly completed visa application form;
  4. Two (2) passport-sized photos;
  5. VDR Approval letter from the Immigration Department of Malaysia;
  6. Flight ticket; and
  7. Other documents that processing officer may require.

 

 

Q2:         I would like to travel to Malaysia for a vacation, what is the type of visa that I need to apply for?               

A2:         You may apply for visa without reference (social visit) whether by normal visa (sticker) or eVISA (subject to eligibility). Upon arrival, visitors will be given a social visit pass for a stay of not exceeding 30 days. Bear in mind that a social visit pass is only for social visit purpose and it does not allow visitors to undertake any work, or work-related training programmes or studies in Malaysia.

 

Q5:         I would like to attend a training program in Malaysia, is it possible for me to go using the social visit visa?

A5:         No. Social visit pass does not allow visitors to undertake any work, or work-related training programs or studies in Malaysia. Organizers of any professional training programmes to be held in Malaysia must apply for the relevant professional training pass prior to the entry of the applicant into the country. Once the approval letter has been obtained from the Immigration Department of Malaysia, the applicant may submit their application for visa with reference to the High Commission of Malaysia.

Note: Visit Pass (Professional) are issued to foreign nationals who wish to remain and provide specific professional visit for a short period in Malaysia.

 

Q6:         I already have an approval letter to further study in Malaysia, how do I apply for entry visa?

A6:         Applicants may apply for visa with reference (VDR) and submit the application to the OSC through authorized visa submitting agents. Applicant may also opt to apply for eVISA through online portal www.windowmalaysia.my by uploading the original visa approval letter from Immigration Department of Malaysia through Education Malaysia Global Services (EMGS) and other documents as required.

 

Q7:         I would like to go to Malaysia for a medical treatment, does the High Commission issue visa for that purpose?

A7:         Visitor from Bangladesh who wishes to go to Malaysia for a medical treatment may apply for visa without reference (social visit) and submit application to the OSC through the authorized official partners of Malaysian Healthcare Travel Council (MHTC) by providing appointment letter from the medical services provider in Malaysia that are registered with the MHTC (apart from regular documents required for visa application). The list of authorized partners of MHTC and their contact details can be obtained from the OSC’s website: www.visamalaysia.com.bd.

 

eVISA for medical purpose is also available through the online portal www.windowmalaysia.my. Applicant may apply online by uploading the appointment letter from the medical services provider in Malaysia that are registered with the MHTC (apart from regular documents required for eVISA application).

 

Visa without reference (VTR) or eVISA for a social visit purpose will be issued for eligible applicant. Upon arrival, visitors will be given a social visit pass for a stay of not exceeding 30 days.

 

Q8:         How much do I need to pay for a visa application and what is the payment mode?

A8:         Fee and charges for visa application and the payment mode are as follows:

 

Fee/charges

Regular Visa (sticker)

eVISA

Processing Fee (BDT)

4,800.00

2,500.00

Visa Fee* (BDT)

600.00

600.00

Total (BDT)

5,400.00

3,100.00

Payment Mode**

Pay Order

Credit Card (online payment)

Note:

* Visa fee for Bangladesh passport is BDT600.00. Visa fee may vary according to nationality of the applicant

** Subject to bank charges i.e. BDT30.00 per pay order and BDT262.50 for credit card transaction)

 

Q9:         What is eVISA?

A9:         eVISA is an online visa application portal that enables foreign nationals to apply for an electronic Malaysian visa at the comfort of their convenience. eVISA provides option for visa applicants with a convenient, quick and secured way. Applicant may log in to: www.windowmalaysia.my  to apply for eVISA and upload documents as required.

 

Q10:       Who is eligible to apply for eVISA?

A10:       There are 10 nationalities that are eligible to apply for eVISA, which are: China, India, Sri Lanka, Nepal, Myanmar, Bangladesh, Pakistan, Bhutan, Serbia and Montenegro.

Bangladesh nationals are eligible to apply eVISA, however if they are first time travelers to Malaysia, they are not eligible to apply eVISA and may only apply for a regular visa (sticker) through the OSC. Applicant needs to upload previous Malaysian visa as part of the requirement for the application. Currently, eVISA is only available for Dhaka-Kuala Lumpur-Dhaka journey only.

 

Q11:       What category of visa that are available through eVISA portal?

A11:       eVISA is currently available for social visit (visa without reference), students (VDR), expatriates (VDR) and medical (VDR).

 

Q12:       What documents are required for application of eVISA?

A12:       Required documents (to be scanned and uploaded) for the application of eVISA based on category are as follows:

Category

Document required (to be scanned and uploaded)

 

 

 

 

Social visit (VTR)

 

  1. Photocopy of passport (passport pages that contain personal details and detail of previous passport, if any);
  1. Previous Malaysian visa (last travel page with entry/exit stamping);
  2. Passport-sized photo;
  3. Return flight ticket (Dhaka-Kuala Lumpur-Dhaka only);
  4. Recent 6 months bank statement with a letter of solvency;
  5. Hotel Reservation copy; and/or
  6. Additional documents (where applicable):
  • Invitation letter from organizer or sponsor in Malaysia;
  • Photocopy of business registration (for business proprietor);
  • Marriage certificate;
  • Birth Certificate (for minor applicants); and
  • Other documents that processing officer may require.

 

 

Students  (VDR)

 

  1. VDR approval letter from the Immigration Department of Malaysia;
  2. Photocopy of passport (passport pages that contain personal details and detail of previous passport, if any);
  3. Other documents that processing officer may require.

 

 

Expatriates (VDR)

 

 

 

Medical

(VDR)

 

 

  1. Photocopy of passport (passport pages that contain personal details and detail of previous passport, if any);
  2. Passport-sized photo;
  3. Recent 3 months bank statement;
  4. Appointment letter from the medical services provider in Malaysia that are registered with the MHTC; and/or
  5. Other documents that processing officer may require.

 

 

Q13:       Do I need to deposit my passport to the High Commission of Malaysia?

A13:       For the purpose of eVISA application, applicant is only required to upload the scanned copy of the passport. However, in certain circumstances applicant may be called for an interview where the applicant needs to bring the original passport for further verification.

 

Q14:       How do I get the approval for eVISA is how do I use the eVISA?

A14:       Upon approval of eVISA application, the applicant will be notified via email. The applicant will receive the eVISA in an A4 print out format which need to be printed out accordingly. Please be reminded that the eVISA print out is crucial and must be presented upon arrival at the Malaysian entry check points. For Bangladesh nationals, eVISA is only valid for a single entry and no extension is allowed. Upon arrival, visitor will be given a social visit pass for a stay of not exceeding 30 days. For more information about eVISA, please visit www.windowmalaysia.my.

 

  1. Visa Processing

 

Q1:         How long does it take to process a visa application?

A1:         The standard processing period in Bangladesh is seven (7) working days for both visa without reference (VTR) and visa with reference (VDR). However, the processing may take longer than seven (7) days where further checking or verification is required. It is advisable that applicants make the application well before the scheduled date of departure.

 

Q2:         How long does it takes to process an eVISA application?

A2:         eVISA application will be processed within 48 hours of working days upon receipt of online application. However, the processing may take longer if further checking or verification is required. It is advisable that applicants make the application well ahead of the scheduled date of departure.

 

Q3:         What is the approval process for visa? 

A3:         All visa applications are subject to the decision by the Immigration Department of Malaysia. Applicants may be required to supply additional information and/or extra documents in addition to the information/documents indicated as necessary or be called for an interview as part of the due diligence process before a decision can be made by the Immigration Department.

 

In certain cases, a visa application may be rejected in the event that it did not meet the full criteria for visa issuance. The decision is fully at the discretion of the Immigration Department and the decision is final.

  1. Prior to Entering Malaysia

 

Q1:         I want to postpone my trip to Malaysia.  Until when is my visa valid?       

A1:         There are two (2) types of visa; Single Entry Visa (SEV) and Multiple Entry Visa (MEV). SEV is valid for a single entry only and for a period of three (3) months from the date of issue. The visa becomes invalid as soon as the visitor enters Malaysia.  If a traveler is unable to perform the visit within three months, he or she will need to make a fresh visa application.

MEV is valid for multiple entries and its validity is based on period as given ranging from three (3) months to twelve (12) months from the date of issue. Each entry is for a stay of not exceeding 30 days and the extension is not allowed. MEV may be issued to visitor who needs to travel to Malaysia on a frequent basis for a specific reason mainly for business purpose, government-to-government matters or for a long-term medical treatment in Malaysia etc. Applicant needs to request for MEV by stating valid reason of why MEV is necessary and provide relevant supporting documents. The issuance of MEV is to be considered on case-by-case basis and subject to the discretion of the High Commission of Malaysia.

 

Q2:         Why was I denied entry to Malaysia even though I had a valid visa?

A2:         As per international practice, a visa is only one of the requirements for visitors to gain entry into another country.  Therefore a visa does not guarantee entry into Malaysia and the Immigration officer at the entry point has the final authority to allow or deny entry to visitors.   There are cases whereby the person who makes the landing application is different from the person whose name is recorded on the visa. There are also cases where travelers are unable to provide satisfactory explanation to the Immigration officer concerning the activities they plan to engage upon entering Malaysia.

 

5.            Other

 

Q1:         How do I contact the OSC for further inquiries/clarification or complaints (if any) in relation to visa application?

A1:         Should applicants require further inquiries/clarification or complaints regarding visa application, they may contact the OSC via email or contact number as per details below:

 

                One Stop Centre (OSC)

                (for application of Visa Malaysia)

                Road No.12, House No.10

                Baridhara Diplomatic Zone

                Tel: +88 017 9200 0766

                Email     : info@osc.visamalaysia.com.bd               

                Website: www.visamalaysia.com.bd